Privacy Policy

Data PRIVACY Policy

1. Contact Details

2. General Information

3. What information we collect from you

4. When and how the information is used

5. How we protect the information

6. Who has access to the information collected from you

7. How to correct errors

8. Sharing information with third parties

9. Your rights and how we respect them

10. Contact us

1. CONTACT DETAILS

The website http://soapmill.ro/ belongs to and is administered by S.C. SOAPMILL S.R.L., a Romanian company, which can be contacted in the following ways:

2. GENERAL INFORMATION

The document you are currently reading is, in fact, one of the ways in which we wish to show you that the trust you place in us is not unilateral, and that we, in turn, take all necessary measures to make your visit to our site as pleasant as possible and without unforeseen consequences.

For any questions or concerns about the terms used below or any other issues related to how we intend to keep your data confidential, please contact us at the following email address: office@soapmill.ro

3. WHAT KIND OF INFORMATION WE COLLECT FROM YOU

S.C. SOAPMILL S.R.L. collects information from its users in the following ways: directly from the user, from traffic reports recorded by the servers hosting the S.C. SOAPMILL S.R.L. websites, and through cookies.

Information provided directly by the user:

When you subscribe to a service provided by S.C. SOAPMILL S.R.L., we may ask for your name, email address, and other personal information. The more information you voluntarily provide, the better we can personalize the information offered on your future visit.

Information from the server traffic report:

When you visit a website, you disclose certain information about yourself, such as your IP address, the time of your visit, and where you entered our sites from. S.C. SOAPMILL S.R.L., like other operators, records this information.

Cookies:

In order to provide a personalized service to our users, S.C. SOAPMILL S.R.L. may use cookies to facilitate the storage and tracking of your preferences. For example, we may use cookies to identify you and to provide you with information and services based on the preferences you have expressed in your previous visits. Also, third-party online advertising networks may use cookies to adapt advertising messages to your preferences. Cookies are ".txt" files, offered to your browser by a web server and then stored on your computer's hard drive. The use of cookies is a current standard on many of the important sites you visit. Most browsers are set to accept cookies. If you prefer, however, you can reset your browser to either notify you whenever you receive a cookie or to refuse to accept cookies. However, you should know that some sections of our site will not be viewable normally if you have set your browser to reject cookies.

You should also remember that whenever you voluntarily disclose personal information in an online communication environment, such as online forums, email programs, FTP programs, discussion groups, chat services, the information you disclose can be easily collected and used by unauthorized persons. Although S.C. SOAPMILL S.R.L. makes every effort to protect your personal information, S.C. SOAPMILL S.R.L. cannot ensure or guarantee the security of any type of information you transmit to us, so transmitting information in an inappropriate environment is at your own risk. You must also understand that you are solely responsible for maintaining the confidentiality of information (passwords, usernames, etc.) related to the accounts you have acquired as a result of using the services we offer.

Details about the cookie policy can be found here (link to INFO COOKIES)

4. HOW AND WHEN INFORMATION IS USED

S.C. SOAPMILL S.R.L. uses the information collected from you in several ways, depending on the type of information collected:

  • Information provided directly by the user: this information is used only for the purpose of personalizing the services offered to you and verifying your identity in order to execute any contracts between you and our company as a result of your use of the online purchasing services we have developed.
  • Information collected from the S.C. SOAPMILL S.R.L. server traffic report: this type of information helps us identify which sections of our websites are of interest to users. S.C. SOAPMILL S.R.L. also collects the IP addresses of its users for the secure administration of our IT system, to prevent criminal activities, and, last but not least, to communicate anonymous typical user patterns to our advertising clients.
  • Information collected through cookies: S.C. SOAPMILL S.R.L. uses cookies to enable you to use our services as effectively as possible and to obtain statistical information that allows us to improve our services. Cookies (as defined above) allow us to save your access passwords and preferences so that you do not have to re-enter them next time you visit us.

5. HOW WE PROTECT THE INFORMATION COLLECTED FROM YOU

The confidentiality and protection of the information collected from you are of vital importance to us. S.C. SOAPMILL S.R.L. does not provide the collected information to third parties without your express and prior consent. Any statistics regarding the traffic of our users, which we will provide to third-party advertising networks or partner sites, are provided only as a data set and do not include any personally identifiable information about any individual user.

Your access to certain services and information within the site is protected by a password. We recommend that you do not disclose this password to anyone. S.C. SOAPMILL S.R.L. will never ask for your account passwords in unsolicited messages or phone calls. Therefore, we advise you not to disclose this password to anyone who asks for it. Furthermore, if possible, you should remember to "log off" / "sign out" from your account in the Forum, Chat, or other online services offered by S.C. SOAPMILL S.R.L. at the end of each session of their use. We also advise you to close the browser window in which you worked at the end of your browsing on the sites or services provided by S.C. SOAPMILL S.R.L.

These tips are intended to prevent unauthorized access to your personal information or correspondence when you are working on a computer network in a public place (in internet cafes, for example).

Unfortunately, no data transmission over the internet can be guaranteed to be 100% secure. Consequently, despite our efforts to protect your personal information, S.C. SOAPMILL S.R.L. cannot ensure or guarantee the security of the information you transmit to us, to and from our online services or products. We therefore warn you that any information sent to us will be at your own risk.

However, once we receive the information you transmit, we guarantee that we will make every effort to ensure its security in our systems, in accordance with the security standards imposed by current Romanian legislation.

6. WHO HAS ACCESS TO THE INFORMATION COLLECTED FROM YOU

By way of exception to the cases set out above, S.C. SOAPMILL S.R.L. will not disclose any personally identifiable information about its users to third parties without first obtaining the express consent of the users in this regard.

At the same time, however, S.C. SOAPMILL S.R.L. may disclose personally identifiable information when required by law or when it is necessary to protect the rights and interests of S.C. SOAPMILL S.R.L.

In conclusion, when you access the S.C. SOAPMILL S.R.L. websites and are asked to disclose information about yourself, you will disclose this information only to the S.C. SOAPMILL S.R.L. websites, unless the respective service or information is offered in partnership with another website or service.

However, whenever such a service is provided in partnership with another site, you will be informed of this. In order to provide you with services of the highest standards, it is necessary to share your personal information with the co-partner site or service. If you do not wish for this data to be shared, you can proceed accordingly by not allowing data transfer by not using that specific service.

However, if you choose to accept data sharing, you must understand that the providers of the partnered service may have separate privacy and data collection practices. S.C. SOAPMILL S.R.L. has no control over and cannot guarantee all legal aspects involved in the use of these independent privacy practices.

7. HOW WE CAN CORRECT ERRORS IN THE DATA COLLECTED FROM YOU

If you create an account for one of our services, we may send you a confirmation email with the details of your new account. The confirmation message will be sent to the email address you provided and will describe how you can modify or delete the data of the account you just created. We advise you to keep this confirmation email, especially as it also contains information that may be useful to you when problems arise in accessing our services.

8. SHARING INFORMATION WITH THIRD PARTIES

S.C. SOAPMILL S.R.L. websites may use the services of advertising companies to establish advertising targets and support advertising campaigns and other messages specific to marketing activities. For this purpose, these companies may collect anonymous data through cookies. To the extent that this happens, S.C. SOAPMILL S.R.L. will include in its privacy agreement links to the privacy agreements of partner advertising networks.

9. YOUR RIGHTS AND HOW WE RESPECT THEM

• Right to information – you can request information regarding the processing activities of your personal data;

• Right to withdraw consent – in cases where processing is based on your consent, you can withdraw it at any time. The withdrawal of consent will only have effects for the future, the processing carried out before the withdrawal remaining valid;

• Right of access – to data, you can request and obtain confirmation that your personal data is being processed or not by S.C. SOAPMILL S.R.L., and if so, you can request access to it, as well as certain information;

• Right to intervene/rectify data – you can rectify inaccurate personal data or complete it;

• Right to object to data processing – you can object, in particular, to data processing based on our legitimate interest. You can exercise this right online, by phone, or at the email address office@soapmill.ro. We will consider your objection and whether the processing of your information has any undue impact on you that requires the termination of such data processing. You can also object to receiving personalized commercial messages from us. When you become a customer, we may ask if you wish to receive personalized offers. If you change your mind later, you can opt out of receiving messages using the "unsubscribe" link at the bottom of each commercial email.

• Right to appeal to justice – you can file a complaint regarding the processing of personal data with the National Supervisory Authority for Personal Data Processing;

• Right to erasure of data ("right to be forgotten") – you can obtain the erasure of data, if its processing was not lawful or in other cases provided by law;

• Right to restriction of processing – you can request the restriction of processing if you dispute the accuracy of the data, as well as in other cases provided by law;

• Right to data portability – you can receive, under certain conditions, the personal data you have provided to us, in a machine-readable format, or you can request that the respective data be transmitted to another operator;

10. CONTACT US

If you wish to learn more about S.C. SOAPMILL S.R.L.'s data policies and how we use your personal data, you can send us an email or call us using the details below:

e-mail: office@soapmill.ro